Privacy Policy

Fenian Park Trading Pty Ltd (trading as Mountain Race Shop™)

Our Privacy Commitment

Fenian Park Trading is committed to managing your personal information openly and transparently and to keeping your personal information safe. We will take all necessary measures to fulfil this commitment, including to:

• comply with the Australian Privacy Principles ("APPs");
• manage your personal information openly and transparently;
• only collect information needed to provide our services;
• tell you how your information may be used;
• inform you if disclosure to others (including overseas) is required;
• keep your information secure;
• respect requests to stop direct marketing;
• keep information accurate and up to date;
• allow access and correction where appropriate.

What Personal Information Do We Collect?

We only collect information that is necessary and relevant to our relationship with you, which may include:

• Name, home address, date of birth (where required)
• Telephone, mobile number, email, work and mailing address
• Subscription and payment-related information
• Technical and usage data relating to our tools

Why We Collect Your Information

The main purpose is to provide you access to our services and subscriptions.

We may also use your information to:

• contact you about products, events or offers;
• process payments and manage access;
• prevent fraud and unlawful activity;
• run and improve our business;
• comply with legal obligations;
• conduct research and improve services.

You are not required to provide personal information, but if you do not, we may be unable to provide services.

How We Collect Information

We collect information when you subscribe, interact with the website, enter details into tools, contact us, or provide information directly.

We may use cookies to improve your experience. Cookies do not store personal information. They may collect anonymous data such as IP address, browser type, pages visited and downloads.

Use and Disclosure of Information

Your information may be used or disclosed to:

• set up and manage your subscription;
• process payments;
• provide services and support;
• respond to enquiries;
• work with third-party service providers;
• comply with legal and regulatory requirements;
• prevent fraud and protect security;
• carry out administration and operations;
• manage complaints and feedback;
• direct marketing of relevant services;
• understand user preferences and improve services.

By using our services, agreeing to this policy, or providing personal information, you expressly consent to the collection, storage, use and disclosure of your personal information for the purposes outlined in this policy.

We will not disclose personal information except as described here, with your consent, or where required or authorised by law.

Overseas Disclosure

Some service providers (such as payment or hosting providers) may be located overseas. Where this occurs, we take reasonable steps to ensure they comply with privacy standards comparable to Australian law.

Access to Your Information

You may request access to your personal information. We will respond within a reasonable time and provide access where possible.

If access is refused, we will explain why and how you can complain. We may charge reasonable costs for providing access.

Correction of Your Information

We aim to keep information accurate, complete and up to date. Please notify us if your details change.

If you request correction, we will take reasonable steps to correct it. If we refuse, we will explain why and how you can complain.

We do not charge for correction requests.

Direct Marketing

We may send you information about products or services we believe may interest you. You may opt out at any time by contacting us or using any unsubscribe option provided.

Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.

Complaints

If you have a complaint about how your personal information has been handled, please contact us. We will investigate and respond within a reasonable period.

Contact

Fenian Park Trading Pty Ltd (trading as Mountain Race Shop™) Australia Email: [add your contact email here]

© 2025 Fenian Park Trading Pty Ltd. All rights reserved.

Express Consent to Collection, Storage, Use and Disclosure

In addition to the other consents provided by you above, by agreeing to accept the terms of this privacy policy, or by providing your personal information to us, or both, you are taken to have expressly consented to the collection, storage, use and disclosure of your personal information for each of the purposes and to all of the parties outlined in this privacy policy.